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Head Office: 01924 669163
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Head Office: 01924 669163Our in house maintenance team are reactive to all maintenance works and repairs. We have our best tradesmen with years of experience to ensure all works are carried out in a timely manner with both skill and pride. As purchasing and renting property comes with a great return, maintenance can chip into the profits, Letting Complete’s maintenance team can keep costs down by ensuring you are always dealing with trusted professionals.
At Letting Complete, we understand that exceptional customer care is vital to the success of both our investors and tenants. For investors, it ensures peace of mind, knowing that their properties are being managed with attention to detail and that any issues are addressed promptly. For tenants, it creates a comfortable and reliable living experience, fostering long-term relationships and tenancy satisfaction. To enhance this experience, we have established a dedicated customer care and maintenance department. This separate team allows us to focus on the specific needs of both investors and tenants, ensuring that maintenance requests, property updates, and communication are handled swiftly, By prioritising these services, we aim to deliver a high-quality experience for everyone involved, while building trust and confidence in our management approach.
As part of our commitment to excellence, we have upgraded our maintenance department to enhance both investor and tenant care. This improvement ensures that our customer service meets the highest standards within the lettings business, while also streamlining our day-to-day operations. By focusing on delivering a superior experience for all parties, we continue to strengthen the overall efficiency and quality within our group.
Within our maintenance department, we have an innovative service supporting compliance and regulations for landlords.
We cover:
Each HMO property receives regular communal cleans and room cleans if required and Letting Complete have their own in house cleaners that carry this out.
At Letting Complete, we want to make sure that the properties are fully let at market rates. We have developed a number of relationships with corporate companies and often pre-let the full house with long term deals. We provide guidance and advice throughout the letting process and offer solutions for the landlords personal criteria.
Guaranteed Rents
Part of our commitment to landlords is a guaranteed rent scheme that will make sure you always receive your rent each month. Letting Complete work closely with companies that can offer guaranteed rents at extremely competitive rates. We have a database of corporate companies who we work with that take full houses, offering investors no voids for over 1 year.
We understand tenant happiness is the most important aspect of letting. We promise to ensure all tenants are kept safe during the period of their tenancy. We provide a healthy mix of properties from various sources ranging from our own renovations to independent landlords which means we are sure there is a property we can offer that will match individual tenants needs.
